Personal Data Protection

Introduction

This document explains how Panoris processes personal data and what rights you have in relation to your personal data.

Personal data is processed in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR).

Panoris may update this policy when necessary. The latest version is always available on our website.

Company Information

PANORIS s.r.o.
ID: 27820050
Registered office: Purkyňova 649/127, 612 00 Brno, Czech Republic

Email: info@panoris.com

Panoris has not appointed a Data Protection Officer.

Role of Panoris

Depending on the context, Panoris acts as:

• a data controller (e.g. website visitors, customers)
• a data processor (data stored within the Panoris system)

What Data We Process

We may process the following personal data:

• identification and contact details (name, company, email, phone)
• billing data (address, company ID)
• technical data (IP address, online identifiers)
• data stored within the system (including video recordings)

Purpose of Processing

We process personal data for:

• providing our services and fulfilling agreements
• communication with customers
• invoicing and legal obligations
• improving and operating our systems

Additional processing may occur only based on your consent.

Data Retention

Personal data is processed:

• for the duration of the contractual relationship
• up to 1 year after termination (unless legal obligations require longer storage)

Data stored within the system is deleted within 30 days after termination of the agreement, unless agreed otherwise.

Data Sharing

We do not transfer personal data to other controllers.

We use trusted processors (e.g. hosting, communication tools, analytics providers) strictly for service delivery. These processors are contractually bound to ensure data protection.

Personal data may be disclosed to public authorities if required by law.

Data Security

We implement appropriate technical and organizational measures to protect personal data, including encryption and secure infrastructure.

Data is stored primarily within the European Union or in countries ensuring an adequate level of protection.

Your Rights

You have the right to:

• access your personal data
• request correction or deletion
• restrict processing
• object to processing
• request data portability
• withdraw consent at any time
• lodge a complaint with a supervisory authority

If you wish to exercise your rights, contact us at info@panoris.com.